Refund & Cancellation Policy

SHADI BAZAR

Refund & Cancellation Policy

Effective Date: 16 July 2026

Thank you for choosing Shadi Bazar. We strive to provide high-quality products and services. Please read our Refund & Cancellation Policy carefully before placing an order.

1. Customized & Personalized Products

All products that are customized, personalized, printed, engraved, laser-cut, foil printed, digitally printed, embossed, or manufactured according to the customer's specifications are non-cancellable, non-returnable and non-refundable.

This includes, but is not limited to:

  • Wedding Cards
  • Invitation Cards
  • Digital Invitation Cards
  • Video Invitations
  • Printed Envelopes
  • MDF Gift Articles
  • Acrylic Invitations
  • Boxes
  • Paper Bags
  • Money Envelopes
  • Corporate Gift Packaging
  • Any product bearing names, dates, logos, photographs, artwork or customized text.

Once the customer approves the final artwork/design and production has started, no cancellation, modification, exchange or refund will be accepted under any circumstances.

2. Design Approval

Customers must carefully verify:

  • Names
  • Dates
  • Addresses
  • Mobile Numbers
  • Spellings
  • QR Codes
  • Event Details
  • Languages
  • Fonts

Final approval from the customer shall be treated as confirmation that all information is correct.

Shadi Bazar shall not be responsible for errors approved by the customer.

Reprinting due to customer-approved errors will be chargeable.

3. Standard (Non-Customized) Products

Cancellation of standard, ready-stock products may be accepted only before dispatch, subject to order processing status.

If eligible, the refund will be processed after deducting applicable payment gateway, banking, packaging or handling charges.

4. Damaged or Incorrect Products

If a standard (non-customized) product is received in a damaged condition or a wrong item is delivered, the customer must notify Shadi Bazar within 24 hours of delivery by sharing:

  • Order details
  • Clear photographs
  • Unboxing video (if available)

After verification, we may, at our discretion:

  • Replace the product, or
  • Issue a refund where replacement is not possible.

5. Colour & Finish Variation

Minor variations in colour, texture, paper shade, printing alignment, foil finish, embossing or handmade finishing are natural and shall not be considered defects or valid grounds for cancellation or refund.

6. Delivery Delays

Estimated delivery dates are provided for convenience only.

Shadi Bazar shall not be liable for delays caused by:

  • Courier or transport companies
  • Weather conditions
  • Government restrictions
  • Festivals or public holidays
  • Manufacturing disruptions
  • Events beyond our reasonable control

Delivery delays shall not entitle the customer to cancellation or refund.

7. Refund Method

Where a refund is approved, it will be processed through the original mode of payment or by bank transfer, as applicable.

Refund processing may take 7–10 business days after approval.

8. Order Refusal

Shadi Bazar reserves the right to refuse or cancel any order before production begins due to:

  • Pricing errors
  • Product unavailability
  • Suspected fraudulent transactions
  • Incomplete customer information
  • Any other legitimate business reason

In such cases, any amount received will be refunded in full.

9. Contact Us

For any queries regarding cancellations or refunds, please contact us through our official WhatsApp Business account.

SHADI BAZAR

Wedding Cards • Printing • Gift Packaging • Corporate Gifting


Important Notice

Customized, printed and personalized products are made exclusively for each customer. Therefore, once the order is confirmed and production begins, it cannot be cancelled, returned, exchanged or refunded. By placing an order with Shadi Bazar, the customer acknowledges and agrees to this policy.