Privacy Policy

SHADI BAZAR

Privacy Policy (WhatsApp Business Catalogue)

Effective Date: 16 July 2026

At Shadi Bazar, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us through our WhatsApp Business Catalogue and related communications.

1. Information We Collect

When you contact us or place an enquiry/order, we may collect:

  • Name
  • Mobile Number
  • Delivery Address
  • Billing Address
  • Email Address (if provided)
  • Event details (Wedding, Engagement, Birthday, Corporate Event, etc.)
  • Product preferences and order details
  • Payment-related information (excluding debit/credit card details)
  • Chat history and communication through WhatsApp

2. How We Use Your Information

Your information is used only to:

  • Respond to enquiries
  • Process and fulfil orders
  • Design and personalize products
  • Deliver products and services
  • Generate invoices and maintain business records
  • Provide customer support
  • Share order updates
  • Inform you about new products, offers and seasonal collections (only if you have interacted with us)

3. Information Sharing

We do not sell, rent or trade your personal information.

Your information may be shared only when necessary with:

  • Courier and logistics partners
  • Printing and manufacturing partners involved in your order
  • Payment service providers
  • Government authorities when required by applicable law

4. Payment Information

Payments may be collected through bank transfer, UPI, payment gateways or other approved methods.

Shadi Bazar never stores your debit card, credit card, CVV, PIN or internet banking passwords.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse or disclosure. However, no electronic communication or internet transmission can be guaranteed to be completely secure.

6. WhatsApp Communication

By contacting us on WhatsApp, you agree to receive messages regarding:

  • Quotations
  • Order confirmations
  • Design approvals
  • Dispatch updates
  • Customer support
  • Promotional offers (where permitted)

You may request to stop receiving promotional messages at any time by sending "STOP" on WhatsApp.

7. Data Retention

We retain customer information only for as long as necessary to:

  • Complete your order
  • Maintain warranty or service records
  • Comply with legal, tax and accounting obligations
  • Resolve disputes

8. Customer Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your contact details
  • Delete your information, subject to legal and accounting requirements

Requests can be made through our official WhatsApp Business number.

9. Children's Privacy

Our products and services are intended for individuals who are legally capable of entering into contracts. We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

10. Third-Party Services

Our catalogue may include links, QR codes or references to third-party services such as payment providers, courier companies or social media platforms. Their privacy practices are governed by their own policies.

11. Policy Updates

Shadi Bazar reserves the right to modify this Privacy Policy at any time. The latest version will be made available through our official communication channels.

12. Contact Us

SHADI BAZAR

Wedding Cards • Printing • Packaging • Gift Articles • Corporate Gifting

For any privacy-related questions or requests, please contact us through our official WhatsApp Business account.

Your trust is important to us. We are committed to handling your information responsibly and transparently.