At Tropixie Miniature, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

By using our website or placing an order, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Billing & Shipping Address
• Order Details
• Payment Confirmation
• Photos or reference images provided for custom orders

2. How We Use Your Information

Your information is used only to:

• Process and deliver your orders.
• Create customized products.
• Provide customer support.
• Communicate order updates.
• Improve our products and services.
• Comply with legal requirements.

3. Payment Security

We do not store your debit card, credit card, UPI PIN, banking password, or other sensitive payment information.

All online payments are processed securely through trusted third-party payment gateways.

4. Protection of Personal Information

We do not sell, rent, or share your personal information with third parties except:

• Courier and shipping partners for delivery.
• Payment providers for processing payments.
• Government authorities when required by applicable law.

5. Customer Photos & Custom Orders

If you provide photographs or reference images for a custom order:

• They will be used only to create your requested product.
• Your personal photographs will remain private and confidential.
• We will not publish or share your personal photos without your permission.

6. Product Photography & Social Media

Tropixie Miniature reserves the right to photograph or record completed products, including customized products, for portfolio, promotional, marketing, and social media purposes (such as Facebook, Instagram, YouTube, and our website).

However:

• We will not publish your original personal photographs or private information without your consent.
• If you do not wish your completed product to be featured, you must notify us via WhatsApp before your order is shipped. We will respect your request whenever reasonably possible.

7. Data Security

We take reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system is completely secure, and absolute security cannot be guaranteed.

8. Changes to this Privacy Policy

Tropixie Miniature reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact Tropixie Miniature through our official website or social media channels.

Privacy Commitment

We respect your trust and are committed to protecting your privacy while providing a safe, secure, and transparent shopping experience.